Account Executive

Hometap - Boston, MA

Full-time - Mid Level

Boston, MA

About the position

Hometap is seeking ambitious and empathetic team members to join our sales team. In this role, you will connect with homeowners considering a Hometap investment, educating them on the product and guiding them through the application process. This position involves working with inbound leads, making a high volume of calls each day, and serving as a single point of contact for prospective homeowners. The role is designed for individuals who demonstrate a strong drive toward success and have experience in a closing sales role.

Responsibilities

• Engage with homeowners interested in a home equity investment from Hometap, educating them on the product and connecting with empathy to understand their circumstances.
• Guide homeowners through the Hometap investment process, serving as a single point-of-contact, providing updates on application status, underwriting, and closing activities.
• Collaborate with internal team members (processors, underwriters, etc.) to ensure an efficient process for homeowners.
• Provide ongoing communication to homeowners via phone, email, and text, providing status updates, responding to questions, requesting documentation, etc.
• Develop a deep understanding of Hometap's home equity investment (HEI) product and unique sales approach.
• Utilize Salesforce to document and manage sales activities in the pipeline.
• Learn and utilize Hometap's proprietary Hub to keep applications up to date, and communicate next steps to homeowners and Hometap's internal team members.
• Meet and exceed monthly and quarterly sales goals.
• Stay up to date on the competitive landscape and how to best position Hometap in the market.
• Collaborate with sales team members and colleagues across the organization (e.g. originations, marketing, legal) to resolve questions and provide an excellent experience for homeowners.

Requirements

• 3+ years of sales experience in a closing role - experience selling a financial product is a plus.
• The drive and commitment to achieve and exceed sales goals.
• Empathy - you put yourself in the homeowner's shoes and take pride in providing a memorable experience.
• Excellent written and verbal communication skills, with a strong attention to detail.
• Technical aptitude to master our CRM; experience with Salesforce is a plus.
• Ability to thrive in a fast-paced environment, and to quickly adapt to changing priorities and processes.
• Interest in learning about Home Equity Investments, and an ability to educate homeowners about the product.
• Ability to balance individual sales goals with a collaborative, team-oriented approach.
• Strong ethical judgment.

Benefits

• Competitive compensation
• Healthcare coverage
• Unlimited PTO
• Generous share package
• Strong culture with plenty of opportunities for team-building and camaraderie