Account Executive

Tricomb2B - Dayton, OH

Full-time - Entry Level

Hybrid - Dayton, OH

Professional, Scientific, and Technical Services

About the position

The Account Executive at TriComB2B is responsible for managing client relationships and developing effective marketing strategies tailored to individual client needs. This role involves acting as a liaison between clients and internal teams, ensuring superior client service, and staying updated on industry trends. The position requires strong communication, organizational, and problem-solving skills, as well as the ability to manage multiple accounts effectively.

Responsibilities

• Keep up-to-date client billing records.
• Provide updates on tasks as required.
• Comply with project/task deadlines.
• Focus on superior client service levels.
• Document and report issues, trends and suggested improvements.
• Follow the direction of direct supervisor, client or client lead.
• Assist clients or the team with a variety of needs.
• Prepare, update and utilize training materials and other resources as needed.
• Proactively seek out additional responsibilities as capacity allows.
• Act as a liaison between the client team and external suppliers as needed for project execution.
• Maintain calendars and appointments.
• Collaborate with clients and internal personnel to build positive relationships.
• Consistently comply with the company brand and external image.
• Participate, along with other account team members, on the management of multiple client accounts.
• Assist in cultivating client relationships.
• Coordinate or delegate day-to-day responsibilities as needed.
• Assist in the development of marketing strategies and the execution of client programs and campaigns within budgetary parameters.
• Ensure project budgets are on track and within scope.
• Cultivate and lead the development of client proposals, project scopes, and new business opportunities or service lines.
• Identify areas of growth within accounts and create opportunity strategies.
• Collaborate with internal teams to integrate marketing efforts and find growth opportunities.

Requirements

• Ability to manage 1-2 client accounts.
• Abilities to understand and analyze data.
• Participate in presenting proposals and deliverables to clients.
• Assist in cultivating client relationships.
• 1 year working as an Account Executive (or similar).
• 2 years working in a team support role.
• Ability to work in a team setting.
• Work independently and remain motivated.
• Exceptional written and verbal communication skills.
• Ability to work calmly under pressure, with a positive and solutions-based attitude.
• Excellent time management skills, with the ability to appropriately prioritize workload.
• Excellent active listening skills.
• Adaptability and strong problem-solving skills.
• Ability to take direction from multiple parties.
• Working to proficient knowledge of computers and MS Office suite.
• Abilities to stay organized, meet deadlines, and handle multiple tasks/projects at once.
• Possess solid editing and research skills.
• Proactive and prepared.
• Must possess a great attention to detail.
• Abilities to evaluate, maintain, cultivate and secure new business and existing client opportunities.
• Abilities to collect, track and analyze large amounts of data and research and develop insights related to trends.
• Willingness and ability to mentor professional growth of lower-level team members.
• Ability to foster solid relationships with clients and other team members.
• Ability to lead successful growth programs.
• Ability to think strategically while maintaining project management skillset.
• Deep understanding of marketing tools/programs.
• Excellent project management skills.
• Ability to manage multiple and complex accounts simultaneously and in a timely manner.

Nice-to-haves

• Demonstrated proficiency and understanding of marketing automation platforms such as HubSpot, Pardot, Eloqua, Marketo or others.
• 1 year of B2B/agency experience (preferred).
• Bachelor's degree.

Benefits

• 401(k)
• 401(k) matching
• Health insurance (contributory)
• Health savings account
• Life insurance (voluntary)
• Group life insurance (company-paid)
• Dental insurance (voluntary)
• Disability insurance (contributory)
• Paid time off
• Holidays
• Personal days
• Sick days
• Bonus structure
• Raise structure
• Flexible schedule