Account Executive

Amynta Group

Full-time

About the position

The Account Executive at Amynta Group is responsible for building and maintaining strategic client relationships, enhancing client loyalty, and identifying revenue opportunities. This role focuses on improving the overall client experience and delivering additional value to clients while managing the onboarding process of new agents and plans. The Account Executive conducts client meetings, collaborates with internal teams, and drives relationship renewal processes.

Responsibilities

• Manages the onboarding process of new agents and new plans (or dealers) and provides necessary education of the warranty services.
• Increases the perceived value of the company and its services through ongoing education.
• Builds account plans that reflect knowledge of client business performance metrics to identify opportunities for the client.
• Conducts client meetings to report activity, trends, overall service results and recommends actions to improve performance and mitigate risks.
• Communicates with and manages other key stakeholders as needed (i.e., sales reps, agents, dealers).
• Collaborates with internal colleagues to ensure the highest level of service delivery and to address potential issues.
• Responsible for driving relationship renewal processes and for terminating/exiting inactive agent relationships as needed.
• Takes inbound calls from agents to assist with operational tasks, business needs and other requests (e.g., dealer login resets, rate card updates, product information requests).
• Makes outbound calls to larger agents for proactive service check-ins.

Requirements

• 2+ years minimum experience in Account Management, preferably in the Automotive or Finance & Insurance industry.
• High School Diploma or GED.
• Proficient knowledge of Microsoft Office.

Nice-to-haves

• Some college education.