Account Implementation Coord

$39,900 - $88,800/Yr

Health Care Service Corporation - Lombard, IL

Full-time

Lombard, IL

Insurance Carriers and Related Activities

About the position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. The Account Implementation Coordinator position is responsible for managing all aspects of Small Market Account Client Implementation. This includes gathering, organizing, analyzing, and interpreting marketing, legislative, financial, and operating data. The role requires keeping informed of best practices and strategic trends in product lifecycle management, sales, and account implementation. The coordinator will be responsible for implementing accounts across the enterprise and will work with cross-functional teams and internal stakeholders to coordinate the implementation process. This position also involves managing communications and implementation artifacts that describe progress, issues, and risks surrounding the implementation.

Responsibilities

• Manage all aspects of Small Market Account Client Implementation.
• Gather, organize, analyze, and interpret marketing, legislative, financial, and operating data.
• Stay informed of best practices and strategic trends in product lifecycle management, sales, and account implementation.
• Implement accounts across the enterprise.
• Coordinate with cross-functional teams and internal stakeholders for implementation.
• Manage communications and implementation artifacts that describe progress, issues, and risks.

Requirements

• Bachelor Degree and 2 years implementation, account management, or sales support experience OR 6 years implementation, account management, or sales support experience.
• Knowledge of insurance policy.
• Analytical skills.
• Clear and concise written and verbal communication skills.
• Customer service skills.
• Interpersonal skills.
• Problem solving and negotiation skills.
• Ability to travel.
• PC proficiency to include Word, Excel, and PowerPoint.

Nice-to-haves

• Knowledge of the types of benefits, general insurance and administration provisions, alternate delivery systems, insurance regulations and policy drafting principles.

Benefits

• Professional development opportunities.
• Inclusive workplace environment.