This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Centralsquare Technologies - Decorah, IA
posted about 2 months ago
About the position
The Account Manager at CentralSquare Technologies is responsible for establishing and maintaining long-term relationships with clients in the Central Time Zone. This role focuses on client satisfaction, promoting additional sales, and ensuring the renewal of annual system maintenance. The Account Manager will work under moderate supervision, utilizing tools like Salesforce to manage sales activities and maintain a sales pipeline, while also engaging with clients to promote CentralSquare's product offerings.
Responsibilities
- Maintain sales coverage for assigned territory, including selling additional add-ons and cross-sell products.
- Monitor quota progress through regular reviews with management.
- Promote whitespace selling of additional cross-sell products and complex offerings over the $15k threshold.
- Utilize CentralSquare Value Selling (CSVS) tools throughout the sales cycle after training.
- Document communications and quotes in Salesforce, maintaining an accurate sales pipeline.
- Secure sales ethically, exceeding customer expectations.
- Engage customers through various communication methods to promote product offerings.
- Coordinate meetings and demo events, acting as the main point of contact for group events.
- Learn and explain CentralSquare product offerings to become a trusted advisor to customers.
- Communicate customer needs to internal teams and set correct expectations during demos.
- Negotiate and implement contracts and sales orders, ensuring proper documentation is in place.
- Engage with the proposals team for RFPs in the assigned territory, providing required documentation.
- Provide friendly customer service and engage customer success or support when needed.
- Learn about the assigned territory, including competitors and product usage trends.
- Travel up to 25% for on-site presentations, sales meetings, and training.
- Maintain a professional home office environment for meetings and calls.
Requirements
- Bachelor's Degree Required, preferably in Business Administration or similar focus.
- Minimum of 3-5 years of client-facing sales experience, preferably in software sales.
- Proficient in Salesforce and other MS Office products.
- Ability to learn and adapt quickly in a fast-paced work environment.
Benefits
- Tuition reimbursement
- Parental leave
- Paid volunteer hours
- Unlimited PTO
- Flexible work environment
