Account Manager (Central Time Zone)

Centralsquare Technologies - Chicago, IL

Full-time - Mid Level

Chicago, IL

Professional, Scientific, and Technical Services

About the position

The Account Manager at CentralSquare Technologies is responsible for establishing and maintaining long-term relationships with clients within an assigned territory. This role focuses on client satisfaction, promoting additional sales, and ensuring the renewal of annual system maintenance. The Account Manager will work under moderate supervision, utilizing their skills to enhance client relationships and drive business growth through effective communication and sales strategies.

Responsibilities

• Maintain sales coverage for assigned territory.
• Sell additional add-ons and cross-sell products to CentralSquare customers.
• Monitor quota progress through regular reviews with management.
• Promote whitespace selling of additional cross-sell products and complex offerings.
• Utilize CentralSquare Value Selling (CSVS) during sales cycles.
• Document communications and maintain a sales pipeline in Salesforce.
• Engage customers through various communication methods to promote product offerings.
• Coordinate demo events and act as the main point of contact for group events.
• Explain CentralSquare product offerings to customers and become a trusted advisor.
• Negotiate and implement contracts and sales orders, ensuring proper documentation.
• Engage with proposals team for RFPs in the assigned territory.
• Provide friendly customer service and engage customer success when needed.
• Learn about the assigned territory, including competitors and customer trends.
• Travel up to 25% for on-site presentations and sales meetings.

Requirements

• Bachelor's Degree in Business Administration or similar focus.
• 3-5 years of client-facing sales experience, preferably in software sales.
• Proficient in Salesforce and Microsoft Office products.
• Ability to learn and adapt quickly in a fast-paced work environment.
• Strong communication skills.

Benefits

• Unlimited paid time off
• Tuition reimbursement
• Parental leave