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Centralsquare Technologies - La Crosse, WI

posted about 2 months ago

Full-time - Mid Level
La Crosse, WI
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

The Account Manager for CentralSquare Technologies is responsible for establishing and maintaining long-term relationships with clients in the Central Time Zone. This role focuses on client satisfaction, promoting additional product offerings, and ensuring the renewal of annual system maintenance. The position requires a proactive approach to sales, utilizing tools like Salesforce and CentralSquare Value Selling to meet and exceed sales quotas while providing exceptional customer service.

Responsibilities

  • Maintain sales coverage for assigned territory, including selling additional add-ons and cross-sell products.
  • Monitor quota progress through regular reviews with management.
  • Promote whitespace selling of additional cross-sell products and complex offerings.
  • Utilize CentralSquare Value Selling (CSVS) throughout the sales cycle after training.
  • Document communications and maintain a sales pipeline in Salesforce.
  • Secure sales ethically to meet and exceed customer expectations.
  • Engage customers through various communication methods to promote product offerings.
  • Coordinate meetings and demo events as the main point of contact for the territory.
  • Explain CentralSquare product offerings to become a trusted advisor to customers.
  • Communicate customer needs to internal teams and set correct expectations during demos.
  • Negotiate and implement contracts and sales orders, ensuring proper documentation.
  • Engage with the proposals team for RFPs in the assigned territory.
  • Provide friendly customer service and engage customer success when needed.
  • Learn about the assigned territory, including competitors and product usage trends.
  • Travel up to 25% for on-site presentations and sales meetings.

Requirements

  • Bachelor's Degree required, preferably in Business Administration or a similar field.
  • Minimum of 3-5 years of client-facing sales experience, preferably in software sales.
  • Proficient in Salesforce and other MS Office products.
  • Ability to learn and adapt quickly in a fast-paced work environment.

Benefits

  • Tuition reimbursement
  • Parental leave
  • Paid volunteer hours
  • Unlimited PTO
  • Flexible work environment
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