Account Manager (Check City)

$33,280 - $33,280/Yr

Check City - Orem, UT

Part-time,Full-time - Entry Level

Orem, UT

Administrative and Support Services

About the position

The Account Manager at Check City is responsible for working with customers to resolve past-due accounts through effective communication and negotiation. This role emphasizes a customer-centric approach, ensuring compliance with company policies and legal regulations while maintaining a positive and professional demeanor.

Responsibilities

• Negotiate with customers by telephone and written correspondence to attempt to bring resolution to unpaid accounts.
• Provide thorough, efficient, and accurate updates on account files for each call.
• Understand and comply with Check City policies and procedures as well as Federal and State laws regulating the collection industry.

Requirements

• Willingness to learn and be punctual.
• Ability to listen and maintain composure with customers.
• Assertiveness and ability to work independently as well as in a team environment.
• Positive and professional demeanor.

Benefits

• Paid holidays
• On-site gym
• Dental insurance
• Paid time off
• Vision insurance