Danaher - Riverwoods, IL

posted 2 months ago

Full-time - Mid Level
Remote - Riverwoods, IL
1-10 employees
Computer and Electronic Product Manufacturing

About the position

Phenomenex is seeking an Account Manager - Outside Sales to manage and maintain the territory of Illinois, Wisconsin, and Minnesota. This role is pivotal in ensuring that sales, gross profit, and unit goals are not only met but exceeded. The Account Manager will be responsible for maintaining customer accounts, providing advanced service and technical support through regular on-site consultative visits. The position requires a proactive approach to customer engagement, ensuring that clients receive the highest level of service and support for their chromatography-related needs. In this role, you will conduct on-site customer visits to deliver technical information about chromatography products and services. You will also be tasked with developing and executing comprehensive business plans, conducting market analysis, and implementing effective sales strategies tailored to your assigned territory. This includes conducting product demonstrations and technical seminars, as well as attending local vendor shows to promote Phenomenex's offerings. Building and nurturing relationships with both new and existing customers is essential, and you will be expected to maintain detailed information in the customer database system. A positive attitude, teamwork, and a commitment to learning and contributing to the company culture are key attributes for success in this position. The role demands strong organizational skills and the ability to plan and allocate resources effectively. You will be expected to travel up to 75% of the time across the three Midwest states of Illinois, Minnesota, and Wisconsin, which requires a valid driver’s license and an acceptable driving record.

Responsibilities

  • Conduct on-site customer visits to provide technical information on chromatography-related products and services.
  • Develop and execute business plans, market analysis, and sales strategies for assigned territory to ensure that the territory meets sales, gross profit, and unit goals.
  • Conduct on-site product demonstrations and/or technical seminars, and attend local vendor shows.
  • Develop relationships with new and existing customers and maintain information in the customer database system.

Requirements

  • Bachelor's Degree in a Life Sciences field.
  • Previous experience in sales, customer-facing roles, and/or lab experience.
  • Analytical thinking and the ability to present clearly to large groups and individuals.
  • Strong organizational skills, planning and assigning resources in a detailed fashion.

Nice-to-haves

  • Good working knowledge of the chromatography consumables market.
  • Familiarity with the biopharma industry and various industry customers.

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Bonus/incentive pay
  • Flexible remote working arrangements
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