Account Manager - Client Relations

Yellowstone Landscape - Plainfield, IL

Full-time - Mid Level

Plainfield, IL

Professional, Scientific, and Technical Services

About the position

The Account Manager at Yellowstone Landscape is a key role focused on fostering relationships with existing and prospective clients in the commercial landscaping sector. This position emphasizes effective communication, sales performance, and client satisfaction, ensuring that the company's high standards of service are met. The Account Manager will be instrumental in connecting clients with the company's services, providing tailored solutions, and maintaining long-term partnerships.

Responsibilities

• Communicate effectively with customers and Yellowstone Landscape maintenance production staff to ensure quality work is performed to the satisfaction of the client.
• Meet or exceed established sales goals for lawn and snow.
• Build strong, long-lasting relationships with existing and new clientele.
• Produce professionally-written proposals and communications for clientele and for internal use.
• Review specifications and contract documentation for each project.
• Proactively anticipate problems and suggest solutions to avoid customer complaints.

Requirements

• Associate's Degree required and a Bachelor's Degree preferred; relevant experience will be considered.
• 3-5 years previous sales experience.
• The ability to effectively coordinate and complete numerous activities simultaneously.
• The capacity to drive to all work sites and conduct tours and visual inspections of the landscape.
• Prior landscape operations management experience required.
• A passion for service excellence.
• Superb professional communication skills, both written and verbal.
• Horticultural knowledge strongly preferred.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Opportunities for advancement
• Paid holidays
• Paid time off