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Account Manager Client Service - National Remote
$70,200 - $137,800/Yr
Optum - Cypress, CA
posted 2 months ago
Full-time
Remote - Cypress, CA
5,001-10,000 employees
Insurance Carriers and Related Activities
About the position
The Account Manager Client Service position at Optum involves managing ongoing client relationships and implementing client benefits. This role is crucial in ensuring that clients receive the necessary support and solutions to their complex issues, contributing to improved health outcomes. The position is remote, allowing flexibility in work hours, and requires a commitment to performance and development within a diverse and inclusive culture.
Responsibilities
- Manage an ongoing client relationship
- Implement and maintain client benefits
- Work as an individual contributor
- Solve complex problems
- Conduct analysis of client issues
Requirements
- High School Diploma / GED (or higher)
- 3+ years of Health plan, Pharmacy or PBM experience, including client management
- 3+ years of experience with issue resolution
- 2+ years of experience with an understanding of Rx claim and/or pharmacy claim processing
- Intermediate level of proficiency with Microsoft Word, Excel, Access, PowerPoint, and Visio
- Demonstrated process improvement, workflow, benchmarking and/or evaluation of business processes
- Excellent communication, time/project management, problem solving, organizational, and analytical skills
Benefits
- 401(k) matching
- Health insurance
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
