Account Manager Client Service

$70,200 - $137,800/Yr

UnitedHealth Group - Cypress, CA

Full-time - Entry Level

Remote - Cypress, CA

Insurance Carriers and Related Activities

About the position

The Account Manager Client Service position at Optum is a full-time role focused on managing client relationships and implementing client benefits. This position requires problem-solving skills and the ability to conduct analyses of client issues, all while working remotely within the U.S. The role emphasizes the importance of health equity and aims to improve health outcomes through effective client management and support.

Responsibilities

• Manage an ongoing client relationship
• Implement and maintain client benefits
• Work as an individual contributor
• Solve complex problems
• Conduct analysis of client issues

Requirements

• High School Diploma / GED (or higher)
• 3+ years of Health plan, Pharmacy or PBM experience, including client management
• 3+ years of experience with issue resolution
• 2+ years of experience with an understanding of Rx claim and/or pharmacy claim processing
• Intermediate level of proficiency with Microsoft Word, Excel, Access, PowerPoint, and Visio

Nice-to-haves

• Demonstrated process improvement, workflow, benchmarking and/or evaluation of business processes
• Excellent communication, time/project management, problem solving, organizational, and analytical skills

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution