Account Manager - Commercial Landscaping Industry

$60,000 - $80,000/Yr

Trotter Workforce - King of Prussia, PA

Full-time - Mid Level

King of Prussia, PA

About the position

The Account Manager in the Commercial Landscaping Industry is responsible for developing and maintaining strong relationships with clients, serving as their primary point of contact. This role involves overseeing landscaping projects, ensuring quality service delivery, and driving business growth through sales and account management.

Responsibilities

• Develop strong long-term relationships with clients
• Serve as primary point of contact for client inquiries, concerns and requests
• Conduct regular site visits and meetings with clients to review services, discuss issues or enhancements
• Make recommendations for each property, address client concerns
• Project manage and oversee the planning, execution, and completion of landscaping projects
• Coordinate with operations team to ensure timely delivery of services
• Monitor project progress, ensuring budgets, timelines, and quality standards
• Responsible for sales and business development, identify and pursue opportunities for account growth and new business, prepare proposals, bids, and estimates to clients
• Negotiate contracts and agreements with clients, ensuring mutually beneficial terms
• Drive renewal rate in your region with a goal of no less than a 90% renewal rate
• Collaborate with landscape designers, horticulturists, and maintenance teams to meet client expectations
• Facilitate communication between clients and internal teams
• Quality assurance, ensure all services meet company standards and client specifications, conduct regular quality inspections and address any deficiencies, implement corrective actions as necessary maintaining high service levels

Requirements

• Strong interpersonal and communication skills
• Experience in account management or client relations
• Knowledge of the landscaping industry and project management
• Ability to negotiate contracts and agreements
• Proven track record in sales and business development
• Strong organizational skills and attention to detail

Nice-to-haves

• Experience in commercial landscaping
• Familiarity with horticulture and landscape design
• Project management certification

Benefits

• Health insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Commission paid on work order sales and new business development sales