The Hartford - Alexandria, VA

posted 24 days ago

Full-time - Mid Level
Alexandria, VA
Insurance Carriers and Related Activities

About the position

The Account Manager for Commercial Large Property plays a crucial role in supporting underwriting and sales acquisition processes. This position involves coordinating new business and renewal policies, managing customer inquiries, and ensuring effective communication with agents and clients. The role is hybrid, requiring in-office work three days a week for candidates near specified locations, and emphasizes relationship building, effective communication, and a strong customer service orientation.

Responsibilities

  • Support underwriting in the sales acquisition process through account coordination and essential services.
  • Review and prepare work orders for rating and issuing policies.
  • Communicate with customers to obtain necessary underwriting information and resolve issues.
  • Manage a high volume of transactions while balancing quality and timeliness.
  • Organize work based on team priorities and maintain an effective follow-up system.
  • Build effective relationships with agents and support sales efforts.

Requirements

  • Prior experience in the Commercial Market Insurance industry as an Account Manager or similar role.
  • Knowledge of primary insurance coverages, particularly Property.
  • Experience with Large Property is a plus.
  • Proficiency in Excel, including V-Lookups and filtering/sorting.
  • Strong customer service and relationship-building skills.
  • Effective written and verbal communication skills.
  • Good automation skills and strong technical ability.
  • Professional demeanor and ability to work autonomously.

Nice-to-haves

  • College degree preferred.
  • Experience in a fast-paced environment.

Benefits

  • Competitive salary with potential for bonuses and incentives.
  • Comprehensive health insurance coverage.
  • 401(k) retirement savings plan with company matching.
  • Paid time off and holidays.
  • Professional development opportunities.
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