Account Manager, CPG

$85,000 - $126,000/Yr

Meta - Austin, TX

Full-time - Mid Level

Austin, TX

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About the position

The Mid-Market Account Management team at Meta is dedicated to assisting small and medium-sized businesses in optimizing their advertising strategies across Meta's platforms. Account Managers play a crucial role in building client relationships and driving business results through marketing consultation, sales, education, and support. This position requires a blend of consultative sales skills and a hands-on approach to executing marketing strategies, with a strong emphasis on client service and collaboration within a dynamic team environment.

Responsibilities

• Prioritize book of business based on understanding of client needs
• Demonstrate a commitment to consultative sales in service of client goals
• Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
• Provide dedicated account management to strategic advertising clients and agencies
• Develop and implement programs to improve the client/agency experience
• Troubleshoot and resolve issues in a timely manner
• Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
• Work on initiatives with limited and defined scope and execute independently
• Build proficiency and working knowledge of Meta measurement solutions and understand the value of our Meta Identity
• Exhibit curiosity, actively self-teaching and seeking input from others

Requirements

• 5+ years of experience in account management, brand/performance marketing, digital marketing, sales, or consulting
• Proven communication and presentation skills
• Experience growing revenue and client relationships
• Experience developing, leading, and implementing scaled sales programs that align to org business and product objectives
• BA/BS degree

Nice-to-haves

• Experience in marketing Consumer Packaged Good brands or selling to Growth/Performance Marketers
• Experience working with a portfolio or carrying a yearly revenue quota
• Experience influencing C-level executives to build effective and impactful relationships
• Interest for building great client relationships
• Experience prioritizing and managing tasks within a fast-paced environment
• Experience working with or in support of diverse communities
• Have a fundamental understanding of vertical(s)/market(s) industry and client's business model

Benefits

• $85,000/year to $126,000/year + bonus + equity + benefits
• Individual compensation is determined by skills, qualifications, experience, and location
• Meta offers a range of benefits including health insurance, retirement plans, and professional development opportunities.