Account Manager - Digital Asset Solutions
Arcadis Global - Rapid City, SD
posted 7 days ago
About the position
Arcadis is looking to hire a Product Account Manager Intelligence for Digital Asset Solutions to provide a key role in delivering our business growth. They lead our market engagement in their allocated territories and are core members of the Growth community in the Intelligence GBA. Sales Account Leaders are responsible for the identification, development, and conversion of prospects and opportunities. They ensure our solution propositions meet our customers' buying needs, and ultimately deliver high-value engagements of mutual benefit to Arcadis, our customers, and our partners. The Arcadis products, solution portfolio, and services are market-leading; offering the opportunity to disrupt established practices in critical asset management through embedding digital innovation. The Intelligence sales community is at the forefront of representing this capability, establishing customer demand, and securing our growth through value-based sales. Central to the success of this role is a deep understanding of our customers' needs and requirements, as well as a broad knowledge of the digital asset management landscape. Working flexibly across the Arcadis Biosphere, Sales Account Leaders will be instrumental in aligning our business propositions to ensure we secure the significant opportunities on offer in our target market space, namely Resilience, Mobility, and Places. This role is based in any West USA-based locations.
Responsibilities
- Work with the Portfolio Directors, Global Sector, and (G)BA Sales teams to determine and synergize client strategy.
- Implement new business models and apply new commercial skills as developed by the commercial excellence functions within Intelligence.
- Actively support marketing strategies (campaigns, events) for selected clients and the wider sectors.
- Engage with operations/delivery teams to drive necessary resource outcomes to support growth and delivery excellence for the accounts.
- Collaborate with Technical Solutions teams to develop differentiated service and value propositions.
- Grow our business within the selected region, winning strategic pursuits.
- Define and execute client strategies, sharing and using sector insights and unique approaches.
- Manage the regional pipeline for Digital Asset Solutions (EDA and/or EAM).
- Lead development of client account strategy in line with Arcadis business objectives and market sector strategies through annual and multi-year plans.
- Prepare and execute an account plan to translate strategy into concrete objectives, actions, and outcomes.
- Develop and maintain deep knowledge and understanding of the clients and the associated industry sectors (Transportation, Utilities, Public Sector) to identify key trends and emerging opportunities, with the client and their subsidiaries/portfolio companies.
- Drive overall growth in client account plan performance as measured through financial metrics (NOI, DRO, ASGM, Pipeline) to meet or exceed planned targets.
- Maintain a focus on CX throughout all client interactions at each touchpoint.
- Develop and expand a network of relationships across Operations, Solutions, and Markets, leveraging these to enable Arcadis to have maximum impact on the clients.
- Capture client data on regional accounts, including track record, case studies, sales collateral relationship history, and delivery lessons learned, and make available to support continuous improvement across accounts managed.
- Manage pursuits, contribute to bid/no-bid decisions by providing local knowledge, oversee proposal preparation, and support the achievement of successful pursuits.
- Manage the regional pipeline and feed opportunities into the business line pipeline and CRM system to ensure an optimal flow of pursuits to achieve set targets.
- Work collaboratively with Product, Marketing Solutions, and Service leaders to manage the development and alignment of Arcadis value propositions into commercially viable propositions for the account, demonstrating value-creating outcomes for our clients.
- Develop and leverage a network of enduring relationships across the client organization to understand their business needs, as it relates to digital adoption and position Arcadis as a trusted partner, and contribute to the growth of Arcadis' relationship with clients.
- Develop and deliver sales, campaign, and capture plans within their assigned market territories. Proactively engage internal and external stakeholders to inform and help implement their plans, report progress against their plans to the Intelligence leadership team.
Requirements
- Degree-qualified in a relevant discipline.
- Proven track record of developing and implementing sales strategies to secure and grow client accounts significantly and profitably across Digital Asset Solutions within an engineering consultancy or professional services environment.
- Demonstrated experience as a client developer with a significant presence in the asset management sector globally.
- Ambitious mindset and a drive to grow the business and meet targets.
- Ability to inspire and enthuse Account and Pursuit Teams to bring their best.
- Entrepreneurial attitude and strategic focus with excellent commercial drive and decisiveness.
- Experience managing internal and external business relationships at the executive level.
Benefits
- Medical, dental, and vision insurance
- Employee Assistance Program (EAP)
- 401K
- Short-term disability (STD)
- Long-term disability (LTD)
- Accidental Death & Dismemberment (AD&D) insurance
- Life insurance
- Paid parental leave
- Reward & recognition program
- Optional well-being benefits
- Adoption assistance
- Tuition reimbursement
- Nine paid holidays
- 20 days PTO that accrue per year
