Centralsquare Technologies - Charlotte, NC
posted 23 days ago
Full-time - Entry Level
Charlotte, NC
Professional, Scientific, and Technical Services
About the position
The Account Manager at CentralSquare Technologies is responsible for establishing and maintaining long-term relationships with clients within an assigned territory. This role focuses on client satisfaction, promoting additional product offerings, and ensuring the renewal of annual system maintenance. The Account Manager will work under moderate supervision, utilizing their sales skills to meet quotas and engage with customers effectively.
Responsibilities
- Maintain sales coverage for assigned territory, including selling additional add-ons and cross-sell products.
- Promote whitespace selling of additional cross-sell products and more complex CentralSquare offerings.
- Utilize CentralSquare Value Selling (CSVS) during the sales cycle and implement tools provided during training.
- Document all communication and quotes in Salesforce, maintaining an accurate sales pipeline.
- Secure sales ethically, exceeding customer expectations through effective communication.
- Coordinate demo events and act as the main point of contact for group events in the territory.
- Learn and explain CentralSquare product offerings to become a trusted advisor to customers.
- Negotiate and implement contracts, sales orders, and change orders, ensuring proper documentation is in place.
- Engage with the proposals team for any Requests for Proposal (RFP) received in the assigned territory.
- Provide friendly customer service and engage customer success or support when needed.
Requirements
- Bachelor's Degree required, preferably in Business Administration or a similar focus.
- Minimum of 3-5 years of client-facing sales experience, preferably in software sales.
- Proficient in Salesforce and other MS Office products.
- Ability to learn and adapt quickly in a fast-paced work environment.
Benefits
- Parental leave
- Tuition reimbursement
- Unlimited paid time off
