Centralsquare Technologies - Atlanta, GA
posted 23 days ago
Full-time - Mid Level
Atlanta, GA
Professional, Scientific, and Technical Services
About the position
The Account Manager at CentralSquare Technologies is responsible for establishing and maintaining long-term relationships with clients within an assigned territory. This role focuses on client satisfaction, promoting additional product offerings, and ensuring the renewal of annual system maintenance. The position requires a proactive approach to sales, utilizing tools like Salesforce and CentralSquare Value Selling to meet and exceed sales quotas while providing exceptional customer service.
Responsibilities
- Maintain sales coverage for assigned territory, including selling additional add-ons and cross-sell products.
- Promote whitespace selling of additional cross-sell products and more complex CentralSquare offerings.
- Utilize CentralSquare Value Selling (CSVS) during the sales cycle and implement learned tools effectively.
- Document all communications and maintain a sales pipeline within Salesforce, keeping accurate updates and forecasts.
- Engage customers through various communication methods to promote additional product offerings.
- Act as the liaison and main point of contact for group events in the assigned territory.
- Learn and explain CentralSquare product offerings to become a trusted advisor to customers.
- Negotiate and implement contracts, sales orders, and change orders, ensuring proper documentation is in place.
- Engage with the proposals team for any Requests for Proposals (RFPs) received in the assigned territory.
- Provide friendly customer service and engage customer success or support when needed.
Requirements
- Bachelor's Degree required, preferably in Business Administration or a similar focus.
- Minimum of 3-5 years of client-facing sales experience, preferably in software sales.
- Proficient in Salesforce and other MS Office products.
- Ability to learn and adapt quickly in a fast-paced work environment.
Benefits
- Parental leave
- Tuition reimbursement
- Unlimited paid time off
