Cvent - Cheyenne, WY
posted 3 months ago
Cvent is a leading meetings, events, and hospitality technology provider with over 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company offers a comprehensive event marketing and management platform for event professionals, as well as software solutions to hotels, special event venues, and destinations to enhance their group/MICE and corporate travel business. The culture at Cvent emphasizes fostering intrapreneurship, encouraging employees to think and act like entrepreneurs, take risks, and make decisions as if they founded the company themselves. This environment promotes agility, allowing for quick decision-making and adaptation without waiting for perfection. Cvent values diverse perspectives and fosters a culture that celebrates differences and builds on shared connections. The Account Manager position within the Event Solutions division is focused on managing existing client accounts. The primary responsibility of this role is to identify and close sales opportunities with clients, including contract renewals, up-sells, and cross-sells. The Account Manager will also be responsible for providing high-quality service to customers, demonstrating solution-selling skills, and managing internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives. In this role, the Account Manager will be tasked with developing and maintaining relationships with key decision-makers, ensuring customer issues are resolved promptly, and actively pursuing targeted Key Accounts within North America. The position requires setting aggressive revenue goals, accurately forecasting sales opportunities, and effectively managing a personal revenue pipeline to maximize business opportunities. Additionally, the Account Manager will monitor and report sales activity within the system and perform other duties as assigned.