Account Manager - Field Sales Houston Territory

Surya Carpet - Houston, TX

Full-time - Mid Level

Houston, TX

Merchant Wholesalers, Durable Goods

About the position

Surya Inc. is seeking a smart, savvy, and experienced sales professional to join our team as an Account Executive. This role is pivotal in servicing and growing a portfolio of our largest interior design, decorator, and furniture retailer accounts. The primary responsibility of the Account Executive is to partner with customers to ensure their long-term success while achieving maximum sales profitability, growth, and account penetration. This position is ideal for individuals who possess a strong drive to succeed and contribute to our next level of growth. The ideal candidate will be a go-getter with a strong customer focus, capable of understanding the customer's business needs and presenting relevant solutions. A background in sales to the design or furniture channel is highly desired. The Account Executive will regularly review and analyze accounts to identify additional sales opportunities and maximize sales within the assigned territory. This includes selling all Surya product categories, such as rugs, pillows, throws, accent furniture, lighting, and art, as well as merchandising solutions. In this role, you will serve as the customer's single point of contact, working closely with them to gain insights into their business pains and opportunities. Regular visits to customers will be essential to meet with managers, associates, and designers, ensuring that all Surya products, training, and collateral are current. You will also be responsible for delivering in-person and online sales presentations and training on a regular basis, developing new business through referrals, networking, and cold calling. Maintaining customer and sales activity data in Salesforce.com and attending trade shows to connect with new and existing customers and prospects will also be key responsibilities. Additionally, you will resolve customer issues and manage or escalate concerns as appropriate.

Responsibilities

• Review and analyze accounts regularly to identify additional sales opportunities and maximize sales in assigned territory.
• Sell all Surya product categories, including rugs, pillows, throws, accent furniture, lighting, and art, as well as merchandising solutions.
• Serve as the customer's single point of contact in the area, working closely with the customer to gain insights into business pains and opportunities.
• Visit customers regularly to meet with managers, associates, and designers, ensuring all Surya products, training, and collateral are current.
• Deliver in-person and online sales presentations and training on a regular basis.
• Develop new business through referrals, networking, and cold calling.
• Maintain customer and sales activity data in Salesforce.com.
• Attend trade shows to connect with new and existing customers and prospects.
• Resolve customer issues and manage/escalate concerns as appropriate.

Requirements

• Bachelor's degree or equivalent.
• 4+ years of field sales and/or account management experience; industry experience preferred.
• Outstanding customer service and interpersonal skills.
• Excellent relationship-building, communication, and presentation skills.
• Experience in delivering client-focused solutions based on customer needs.
• Resilience and an ability to overcome objections.
• Passionate and knowledgeable about home décor brands.
• Proficient in MS Office suite; experience with Salesforce.com a plus.
• Must be able to attend/work at designated key industry trade shows.
• Ability and willingness to travel (80%).
• Candidate must live within the territory.
• Reliable transportation you can use for work (Position is eligible for mileage reimbursement).