Account Manager - General Line

$115,900 - $270,500/Yr

Ingersoll Rand - Omaha, NE

Full-time - Mid Level

Remote - Omaha, NE

Machinery Manufacturing

About the position

Ingersoll Rand's Compression Systems and Services Customer Center is hiring a General Line Account Manager to join their Omaha, NE team. In this role, you will be responsible for driving the Customer Center equipment sales and service activity for a specific territory in the greater Omaha area. Traveling in a defined geographic area, this includes quoting, strategizing, prospecting, and developing relationships to achieve revenue targets, maximize profits, increase market share and maintain customer loyalty while achieving organizational goals. The position is a unique blend of supporting a major distributor and selling direct to customers.

Responsibilities

• Generate Revenue - Responsible for generating sales of equipment, service contracts, and service offerings with our direct end users and partners selling to a defined customer base within a geographic area.
• Develop existing customer base and secure new, competitive accounts to expand IR presence in the market.
• Provide and design compressed air solutions to fulfill industrial customer needs.
• Keep current with all product knowledge, industry standards and training needed.
• Execute strategy for continuous improvement and exceeding customer satisfaction.
• Achieve all assigned sales targets.
• Develop People Capabilities - Provide selling skills and product/services training for dealer sales personnel (as required) as well as personnel within customer center.
• Partner with services team to best understand products and services and satisfy and anticipate customer's needs.
• Manage Cash - Ensure that all orders obtained are error-free with correct customer documentation.
• Ensure resolution of all customer disputes.
• Manage all costs associated with selling efforts, including travel and entertainment expenditures.
• Ensure adherence to safety rules (vehicle safety, customer site safety) in the field, as well as in the customer center.
• Earn Customer loyalty by collaborating cross functionally.
• Leverage best support for customers by partnering with service team to help troubleshoot customer issues or offer unique solutions.
• Maintain Customer Relationship Management database including face-to-face customer interactions, assets, agreements, contacts, and opportunities in order management system.
• Record order follow-up activities (e.g. delivery), reporting requirements (email) and database requirements.
• Provide feedback on market conditions.
• Responsible for driving and tracking sales pipeline of all account activity and daily reporting.

Requirements

• Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
• Minimum of two (2) years' experience in an industrial sales business setting.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations.

Nice-to-haves

• Knowledge of Salesforce preferred.

Benefits

• Health care options including medical and prescription plans.
• Dental and vision coverage.
• Wellness programs.
• Life insurance.
• 401(k) plan.
• Paid time off.
• Employee stock grant.