Account Manager I

American Red Cross - Columbia, SC

Full-time - Entry Level

Columbia, SC

Social Assistance

About the position

The Account Manager I at the American Red Cross is responsible for developing and organizing new blood drive opportunities with community businesses, churches, schools, and other sponsors. This role involves recruiting blood donors from these networks and ensuring that blood collection goals are met. The position requires a proactive approach to customer engagement and collaboration with various stakeholders to support the organization's life-saving mission.

Responsibilities

• Plan and implement effective strategies to recruit, retain and manage sponsor organizations to achieve established blood collection goals
• Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory
• Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement
• Coordinate structure, staffing, schedule and marketing necessary to reach individual drive goals
• Educate and provide ongoing support to sponsors, volunteers and staff on blood drive protocol, how to recruit employee ambassadors, and expectations/requirements for the event
• Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times

Requirements

• Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience
• One year (minimum) related experience
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs
• Excellent oral and written communications skills, including training and presentation skills
• A current, valid driver's license and good driving record

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition