Account Manager II - DB Sales

$44,890 - $74,820/Yr

Lumen Technologies - Indianapolis, IN

Full-time - Mid Level

Indianapolis, IN

Telecommunications

About the position

This advanced sales role at Lumen is focused on generating new sales and enhancing brand awareness within a designated territory. The position is primarily desk-based with limited field engagement, targeting new logo acquisition and development through effective sales and prospecting strategies. The role also involves mentoring peers and newer team members as needed.

Responsibilities

• Desk-based prospecting, selling, and account management into assigned customer accounts, meeting monthly sales quotas.
• Proactively solve sales challenges and customer obstacles.
• Deliver a strong value proposition during consultative and transactional selling approaches to maximize sales revenue.
• Prospect and qualify leads through calls, emails, social media, internal marketing campaigns, and follow-ups.
• Prepare agendas for customer calls, conduct effective meetings, and identify opportunities from each sales interaction.
• Engage internal resources and support personnel to provide an exceptional customer experience.
• Leverage the broader sales resource ecosystem to drive high-impact opportunities.
• Work with urgency through all aspects of the sales cycle until closing.
• Maintain updated sales stages and accurate notes in Salesforce.com, creating and maintaining account plans as required.
• Provide activity reports and accurately forecast monthly sales volume.
• Attend assigned meetings and participate in all company training requirements.
• Mentor teammates as a senior team member, leading by example with a strong attitude and high energy.

Requirements

• 4+ years of sales experience.
• Experience selling similar products and solutions.
• Experience selling telecom/telecom solutions.
• Advanced sales experience in a similar desk-based or inside/outside role.
• History of developing new accounts and opening new sales territories is a plus.
• Ability to conduct efficient sales calls or web-conferences.
• Prepared, organized, and planned approach to daily business pursuits.
• Persuasive selling and prospecting skills, including cold calling, email, social media, and messaging.
• Effective relationship-building skills; positive and effective communicator; team player and coachable.
• Results-oriented and outcome-driven; works well when faced with challenges.
• Proficiency in Salesforce/CRM.

Nice-to-haves

• Experience in a fast-paced sales environment.
• Knowledge of the telecommunications industry.
• Strong analytical skills to assess sales data and trends.

Benefits

• Health insurance coverage
• Life insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401(k) retirement savings plan
• Paid holidays and vacation time
• Flexible scheduling options
• Professional development opportunities
• Employee discounts on products and services