Account Manager II (Field / Technical Sales Representative)

Nordson - Columbus, OH

Full-time - Mid Level

Columbus, OH

Machinery Manufacturing

About the position

The Account Manager II (Field / Technical Sales Representative) at Nordson Corporation is responsible for driving sales of a diverse range of products within the designated territory, focusing on top customers and key market segments such as Automotive, Life Sciences, Electronics, and Animal Health. This role involves developing strategies to grow the region's sales, responding to customer inquiries, and collaborating with various internal teams to ensure customer satisfaction and product growth. The position is primarily field-based, requiring travel throughout the assigned territory to meet with customers and prospects.

Responsibilities

• Disproportionately servicing Nordson EFD Top Customers
• Increase share of Nordson EFD Top Products sold in the territory
• Increase share of Nordson EFD equipment sold in Focus Target Markets (Automotive, Life Sciences, Electronics, Animal Health)
• Owns the region, understanding the construct and nuances of the region and developing action plans and strategies to grow that region beyond expected economic growth
• Responds to technical and commercial inquiries from customers and prospects in a prompt manner
• Proactively contacts customers in the sales region, supporting past supply of Nordson EFD product and developing new opportunities
• Reports on the region, including monthly forecasts, activities, key actions, key accounts and annual sales plans
• Utilizes all available sales tools, including CRM / C4C, sales presentations, demo equipment, Road Shows and Trade Shows
• Works with diverse groups to ensure customer satisfaction, including Customer Service, Tech Services, Shipping/Logistics, Engineering, and more
• Works with Marketing to support lead generation, product growth, product strategies and pricing
• Travels throughout assigned territory to meet with regular and prospective customers
• Provides training assistance for new salespeople or new sales training manuals/protocol
• Understands all Nordson entities, their key products, and their key sales offerings

Requirements

• Bachelor's Degree with superior sales skills
• At least 5 years of previous sales experience
• B2B Sales experience preferred
• Enjoy building relationships and connecting with others
• Enjoys travel
• Proficient in all Microsoft Office applications