Account Manager III - Inside SLED

$53,130 - $70,830/Yr

Lumen Technologies - Salem, OR

Full-time - Entry Level

Remote - Salem, OR

Telecommunications

About the position

The Account Manager III - Inside SLED is responsible for driving revenue growth within small to medium-sized public sector accounts. This role focuses on developing long-term, consultative relationships with clients, maximizing revenue, and minimizing account churn through effective sales strategies performed primarily through technology rather than on-site customer interactions.

Responsibilities

• Protect base revenue and meet/exceed growth quotas to maximize revenue within assigned customer base.
• Identify decision makers and determine customer needs to position appropriate solutions.
• Assess product fit and expand the product portfolio through customer relationships.
• Update relevant customer information, including sales funnel activity and opportunity updates.
• Provide superior customer service with every customer interaction.

Requirements

• High School diploma, GED, or equivalent education and 2 years of sales experience.
• Prior account management experience with a history of retaining and growing existing accounts.
• Strong oral and written communication, analytical problem-solving, and closing skills.
• Proficiency with Microsoft Office (Word, Excel).

Nice-to-haves

• Associate's or Bachelor's degree or equivalent education and experience.
• Demonstrated stable track record of success in an inside/outside sales role.
• Advanced understanding of technology products and solutions and knowledge of their interrelations.
• Passion for customer service and the desire to introduce new technology to customers.
• Ability to function in an unscripted capacity with strong interviewing, selling, and persuasion skills.

Benefits

• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid holidays
• Paid time off
• Flexible scheduling
• Professional development opportunities