Account Manager Inside Sales Representative

Eastern Metal Supply - Houston, TX

Full-time - Entry Level

Houston, TX

Fabricated Metal Product Manufacturing

About the position

The Account Manager Inside Sales Representative is responsible for engaging with both new and existing customers to foster account growth. This role emphasizes customer service, effective communication, and sales strategies to meet customer needs and drive sales performance.

Responsibilities

• Communicate with customers through phone, written, and fax correspondence to ensure high levels of customer service and relations.
• Document and communicate effectively regarding quotes, sales orders, and other necessary data.
• Maintain and interpret quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers.
• Establish personal rapport with customers to identify current and future needs.
• Generate prospective customers through cold calling; close sales from cold calls and follow up on sales leads.
• Submit call reports in a timely manner and prepare sales reports by collecting, analyzing, and summarizing sales information.

Requirements

• Bachelor's degree preferred.
• Prior customer service and sales experience required.
• Some experience in the metals industry or aluminum sales is a bonus.
• Ability to organize, plan, and prioritize duties; detail-oriented.
• Strong verbal and written communication skills.
• Proficient in Microsoft Word and Excel.
• Strong math skills required.