Account Manager, Inside Sales, US

$66,200 - $98,500/Yr

Meso Scale Diagnostics, Llc. - Boston, MA

Full-time - Mid Level

Boston, MA

Computer and Electronic Product Manufacturing

About the position

The Inside Sales Account Manager is responsible for selling Meso Scale Diagnostics (MSD) products and services, primarily through phone interactions with laboratory scientists, medical directors, and executives. The role focuses on developing revenue by creating sales leads, initiating prospect calls, and maintaining relationships with existing and potential customers. The Account Manager is expected to meet sales targets, implement corporate strategies, negotiate contracts, and enhance customer satisfaction through consultative selling.

Responsibilities

• Meet or exceed sales targets for all products and meet metrics to reach those goals.
• Develop tactical plans to maximize revenues.
• Implement corporate strategy in defined accounts.
• Negotiate contracts and execute pricing strategy to maintain existing business and expand development of new business.
• Enhance customer satisfaction and increase MSD's competitive advantage while building trust and relationships with customers through consultative selling.
• Develop strong relationships with customers.
• Develop and execute an effective business plan within assigned territory.
• Perform daily pre-call planning for increased sales effectiveness.
• Recognize market trends and gain competitive intelligence within territory.
• Communicate market information and initiate development of new business opportunities in defined area.
• Work effectively in a team selling environment.
• Maintain current customer information in CRM database to increase sales effectiveness.
• Make sound business decisions based on relevant information, take calculated risks as necessary to achieve business objectives.
• Cold-call prospects generated by external lead generation sources; penetrate all targeted accounts and radiate sales from within client base; handle inbound, unsolicited prospect calls and convert them into sales.
• Set up and deliver sales presentations, product/service demonstrations, and other sales actions; assist in creating RFP responses to potential clients; support marketing efforts such as trade shows, exhibits, and other events.

Requirements

• Bachelor's degree in Biological Sciences or related field.
• A minimum of one year of business to business (B2B) sales experience with proven sales record.
• One year of laboratory experience, or proven aptitude for laboratory techniques, preferably with ELISA or immunoassays.
• Experience using CRM database (salesforce.com desired).
• Knowledge of a wide range of molecular biology applications, products, and market.
• Strong sales fundamentals and analytical background.
• Excellent oral, written communication and interpersonal skills.

Nice-to-haves

• Knowledge of MSD products preferred.
• Demonstrated propensity to be creative, collaborative, proactive, and self-motivated in the execution and completion of assigned accountabilities.

Benefits

• Paid parental leave
• AD&D insurance
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Parental leave
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Paid sick time
• Pet insurance