Account Manager Inside Sales

Teco Partners - Fort Lauderdale, FL

Full-time - Entry Level

Fort Lauderdale, FL

About the position

As an Account Manager Inside Sales at TECO Partners, you will play a crucial role in delivering exceptional service to residential natural gas customers. This position involves engaging with both new and existing customers, collaborating with various teams to ensure seamless service delivery, and driving sales initiatives to promote natural gas and energy-related services. The role is hybrid, allowing for a mix of onsite and remote work, and offers competitive compensation including a base salary plus commission.

Responsibilities

• Provide professional assistance to residential natural gas customers, both new and existing.
• Work closely with employees, subcontractors, and gas advantage dealers to ensure seamless service delivery.
• Facilitate inbound calls and support initiatives to increase sales of natural gas and other energy-related services.
• Participate in outbound telemarketing projects as needed.
• Sell and promote applicable TECO Partners marketing programs.
• Add new residential natural gas customers within the TECO Peoples Gas service areas.
• Communicate the company's approved residential Energy Conservation rebate program.
• Handle customer inquiries and requests effectively.
• Assist in new customer growth efforts, existing customer retention efforts, and former customer reactivation efforts.
• Facilitate all aspects of the transaction to provide gas services for new, existing, and former residential customers.
• Coordinate work with employees, builders, subcontractors, and gas advantage dealers.
• Perform all other duties as assigned.

Requirements

• Valid High school diploma or equivalent.
• Minimum of 2 years of work experience related to the duties and responsibilities of this position.
• Ability to communicate effectively, professionally, and courteously in sensitive situations.

Nice-to-haves

• Bachelor's degree.
• Minimum of 2 years of direct work experience performing the duties and responsibilities of this position.
• Knowledge of TECO Partners marketing and rebate programs.

Benefits

• Competitive pay
• Inclusive health and wellness programs
• Wide-ranging training and professional development opportunities