Account Manager (Integrated Services Division)

$45,000 - $50,000/Yr

Greenawalt Hospitality - Auburn, AL

Full-time - Mid Level

Auburn, AL

Food Services and Drinking Places

About the position

The Account Manager in the Integrated Services Division is responsible for managing client relationships and ensuring service delivery meets client needs and compliance standards. This role involves financial management, communication with internal teams, and maintaining client satisfaction through effective service coordination.

Responsibilities

• Serve as the primary contact for clients utilizing integrated services.
• Understand client requirements and tailor services accordingly based on their requests.
• Inform clients of legal requirements and company policies related to services provided.
• Push out client requests and service details to Operations and other internal teams promptly.
• Ensure timely and accurate communication to facilitate service delivery.
• Stay updated on relevant laws, regulations, and company policies related to integrated services.
• Communicate compliance requirements to clients clearly.
• Guide clients to ensure all services adhere to legal and company standards.
• Collect, record, and process payments from clients for services rendered.
• Handle invoicing and ensure timely payment collection.
• Coordinate service logistics based on client specifications and requests.
• Prepare service agreements, proposals, and financial reports.
• Maintain accurate client records, including financial transactions and compliance communications.

Requirements

• Bachelor's degree preferred.
• 3+ years of experience in account management or logistics.
• Strong organizational and communication skills.
• Ability to manage multiple clients and services.

Nice-to-haves

• Knowledge of asset management and logistics is a plus.