Account Manager (Landscape)

$80,000 - $100,000/Yr

Medallion Landscape Management - Morgan Hill, CA

Full-time - Mid Level

Morgan Hill, CA

Administrative and Support Services

About the position

We are seeking a dynamic and results-driven Account Manager to join our team in the Landscape industry. The ideal candidate will possess strong leadership skills and a proven track record in account management. This role focuses on building and maintaining relationships with clients, analyzing market trends, and driving sales growth, with effective communication and account management being crucial for success.

Responsibilities

• Develop and maintain strong relationships with customers through communication and service, ensuring quality and timely service on their projects.
• Manage crew members as needed, including morning dispatch, performance management, addressing complaints, and planning, assigning, or directing workload.
• Provide proactive site quality reviews and communicate assessments internally and externally.
• Network and earn referrals to help the branch achieve its new growth objectives.
• Lead the branch in growing its base contracts in targeted market segments and geographic locations.
• Assist the branch team in achieving overall objectives of quality, retention, growth, and profitability.
• Provide leadership and guidance to service managers as needed, fostering a collaborative team environment.

Requirements

• Proven experience in account management preferably within the Landscape industry.
• 3 - 5 years of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio.
• Minimum of 3 years landscape/horticulture experience preferred, including training and managing multiple crew members/gardeners.
• At least 3 years of crew management with in-depth knowledge in landscape operations, possessing high-level sales and strong interpersonal communication skills.
• Sound time management and organizational skills with a strong work ethic.
• Strong interpersonal verbal & written skills with the ability to write and present proposals and bids.
• Experience in consultative sales to clients for additional services.
• Excellent communication skills, both verbal and written, with the ability to engage clients at all levels.
• Ability to work independently as well as part of a team, demonstrating initiative and problem-solving skills.
• A proactive approach to identifying opportunities for growth within existing accounts.

Benefits

• 401(k)
• Company car
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance