Account Manager - NYC

Artemest - New York, NY

Full-time - Mid Level

New York, NY

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Artemest is seeking an experienced Account Manager based in New York City to drive revenue growth and build brand awareness within the architectural and interior design (A&D) community. This role focuses on managing key accounts, fostering strong client relationships, and leveraging growing opportunities in residential, hospitality, and retail projects.

Responsibilities

• Develop and execute strategies to grow revenue among key accounts in NYC, with a focus on residential, hospitality, and luxury retail sectors.
• Identify new business opportunities with developers and interior designers involved in large-scale projects.
• Prospect and engage with A&D firms and luxury clients to maximize brand exposure and generate sales.
• Collaborate with global teams to ensure smooth project management and order fulfillment.
• Act as the main point of contact for clients, building and nurturing strong relationships.
• Understand clients' needs and offer tailored solutions and product recommendations.
• Communicate regularly about new collections, promotions, and project updates, ensuring exceptional service.
• Coordinate custom and bespoke product requests with the trade project team in Milan for flawless execution.
• Oversee post-sale processes, resolving issues and ensuring client satisfaction.
• Maintain CRM systems with updated leads, project details, and client interactions.
• Attend key industry events in NYC to enhance Artemest's visibility in the design community.
• Conduct tutorials and presentations on Artemest's product offerings, customization options, and trade benefits.
• Support the Vice President of Artemest US in planning and executing trade event strategies.

Requirements

• 4+ years of sales experience in design, luxury goods, or online marketplaces.
• Proven success in business development and growing revenue, particularly in residential, hospitality, or retail markets.
• Strong relationships with top A&D firms in NYC and deep knowledge of the interior design industry.
• Excellent communication and interpersonal skills.
• Highly organized, able to manage multiple priorities simultaneously.
• Proactive, entrepreneurial mindset with a passion for luxury craftsmanship and e-commerce.

Benefits

• Dynamic workplace with a passionate team.
• Entrepreneurial environment with growth opportunities.
• Innovative, tech-driven platform transforming the luxury design experience.