Account Manager (Optical)

EssilorLuxottica

Full-time - Mid Level

About the position

The Account Manager (Optical) is responsible for developing and executing sales strategies within the Independent channel, focusing on building relationships with existing and potential new independent eye care professionals. This role aims to grow sales revenue through consultative selling, effective communication of Walman's value proposition, and collaboration with internal teams to optimize sales growth.

Responsibilities

• Foster strong relationships with existing customers to ensure loyalty and high sales retention.
• Grow sales revenue within the existing customer base through consultative selling efforts.
• Develop new business with prospective customers.
• Identify areas of improvement to consistently exceed sales quotas.
• Implement and monitor partnership programs with territory-based customers.
• Utilize competitive knowledge to recommend opportunities for gaining market share.
• Liaise between Sales Force and Strategic Partners to maximize field opportunities.
• Act as the lead point of contact for assigned customers.
• Conduct training sessions with customers to maintain consistent messaging.
• Collaborate on business management of Strategic Partnerships within the assigned territory.
• Present enhanced practice management and market trends to doctors and opticians.
• Support promotions by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations.
• Provide ongoing support to key partners from Alliance and Buying Groups, specifically ADO Practice Solutions.
• Ensure timely and successful delivery of solutions according to customer needs and objectives.
• Identify and grow opportunities within the territory and collaborate with sales leadership to ensure growth attainment.

Requirements

• Bachelor's Degree
• 5+ years of experience in account management or a similar role, preferably in the optical industry.
• Experience in outside sales territory and call cycle management.
• Strong interpersonal skills and high emotional intelligence.
• Attention to detail, including some data analysis.
• Demonstrated ability to think strategically while delivering strong execution.
• Strong communication and presentation skills, with the ability to interact and negotiate effectively at all organizational levels and with customers.
• Strong initiative and sense of urgency, able to work within high expectations.
• Ability to generate and initiate creative solutions to problems as they arise.
• Ability to solve various types of problems involving multiple departments within the company.
• Strong computer skills, particularly in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Willingness to travel and ability to drive a company automobile.

Nice-to-haves

• Bachelor's Degree in Business Management or similar field.
• Professional outside B2B selling skills in the healthcare arena.

Benefits

• Health care coverage
• Retirement savings plan
• Paid time off/vacation
• Employee discounts
• Competitive bonus and/or commission plan