Border States - Tuscaloosa, AL
posted 3 months ago
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Tuscaloosa, AL. The Account Manager/Outside Sales role supports the functions of the Sales & Marketing Departments within Border States Electric (BSE) by managing assigned customer account relationships and focusing on opportunity prospects and accounts. The primary goal is to promote Border States Electric's products, services, and capabilities to maximize customer sales potential. This involves regular calls on assigned accounts, developing new accounts, inputting cost savings documentation, coordinating sales strategies with preferred vendors, and actively managing and directing company sales and support resources. Additionally, the role requires providing input to the pricing and purchasing departments on competitive issues related to price, margin strategy, product evaluations, electrical code requirements, inventory requirements, and other related sales, marketing, and service functions. The Account Manager is expected to meet or exceed established sales goals, penetrate and grow current and prospect medium opportunity accounts by identifying new capabilities and cross-sell opportunities, and maintain a structured account planning environment. The role also involves understanding customer business objectives and translating them into a company differentiated advantage, ensuring quality customer support, and providing timely follow-up on technical inquiries and requests. The Account Manager will direct the use of marketing tools, technical specialists, and company capabilities/services to facilitate a coordinated sales strategy for each assigned customer. Participation in sales management discussions regarding marketing plans and strategies is also a key responsibility, along with providing strategic input to pricing and purchasing departments on competitive issues. This position requires a proactive approach to customer engagement, with an emphasis on building strong relationships and delivering exceptional service. The Account Manager will also be involved in advising on changes in customer credit worthiness, developing quotations, leading sales meetings, and assisting with trade shows and training programs as needed. Overall, this role is crucial in driving sales growth and ensuring customer satisfaction within the electrical supply distribution industry.