Truckpro - Great Falls, MT
posted about 2 months ago
As a TruckPro Account Manager, you will play a crucial role in building and maintaining customer relationships to drive sales growth, enhance gross profit margins, and improve overall profitability within the heavy-duty truck and equipment parts industry. This position is designed for individuals who are passionate about sales and customer service, and who thrive in a competitive environment. You will be responsible for utilizing company-provided systems and tools, such as Salesforce, to document and track the proposal process, ensuring timely and accurate reporting of sales activities, customer satisfaction, and territory awareness. Your primary focus will be on servicing, maintaining, and increasing sales to an existing customer base within your assigned territory. You will also be tasked with establishing new accounts in the heavy-duty truck and trailer aftermarket parts industry. This involves selling whole goods, parts, and services as comprehensive customer solutions, while building long-term relationships that maximize both customer and company profitability. You will train and coach customers on product features and benefits, as well as the sales process, to ensure retention and satisfaction. In addition to these responsibilities, you will need to identify potential threats to sales, such as customer conflicts or loss of business to competitors, and provide effective solutions. A keen awareness of the competition and industry trends will be essential for developing and executing sales plans and goals aimed at increasing sales, profits, and market share while minimizing expenses. Continuous improvement of your selling skills and technical knowledge of TruckPro products, services, and processes will be expected to ensure success in this role.