Account Manager (Outside Sales)

Glass America - Houston, TX

Full-time - Mid Level

Houston, TX

Building Material and Garden Equipment and Supplies Dealers

About the position

Glass America is seeking an Account Manager for our Houston, TX location. As a key member of our team, you will play a vital role in delivering on our mission to WOW every customer and be the best in the auto glass industry. Since our inception in 1999, we have established ourselves as one of the nation's largest auto glass and windshield replacement and repair businesses. We pride ourselves on keeping vehicles safe on the road and setting the standard for quality and service in the auto glass sector. In this position, you will be empowered to make decisions that impact your success and the success of our customers. You will receive a competitive starting salary along with a biweekly auto allowance, and you will have access to a bonus program and annual performance incentives. Your benefits will start on your first day of work, including a 401(k) plan, paid time off, paid holidays, life insurance, and short-term disability coverage. You will represent a respected industry leader and a preferred provider to insurance agents and companies, which will enhance your credibility and effectiveness in the field. Your primary responsibilities will include utilizing Glass America tools and software to create daily routes and target lists, tracking account metrics to meet financial goals, and identifying accounts for your outside sales activities. You will be expected to establish long-lasting relationships with clients, build a strong network of contacts for referrals, and immerse yourself in the local community to promote our commitment to safety and quality. Delivering world-class customer service is paramount, and you will partner with your local Operations Team to ensure a positive customer experience.

Responsibilities

• Utilize Glass America tools and software to create daily routes and target lists.
• Track account metrics to meet financial goals and operational objectives.
• Identify accounts for outside sales activities during the sales cycle.
• Establish long-lasting relationships to build and expand your book of business.
• Build a strong network of contacts to generate referrals.
• Immerse yourself in the local community to promote safety and quality.
• Deliver world-class customer service every day.
• Partner with the local Operations Team to execute a positive customer experience.

Requirements

• Minimum of 3 years successfully selling business services.
• Proven track record of exceeding financial objectives, metrics, and KPIs.
• Experience in account management, outside sales, and/or B2B sales.
• Knowledge of the auto glass, restoration, or insurance industry is a plus; sales professionals from HVAC, plumbing, and construction industries are also encouraged to apply.
• Excellent organization and time management skills.
• Problem solver who can work independently to WOW every customer.

Nice-to-haves

• Experience in the auto glass, restoration, or insurance industry.
• Sales professionals from HVAC, plumbing, and construction industries.

Benefits

• 401(k)
• Disability insurance
• Life insurance
• Opportunities for advancement
• Paid time off