Account Manager / Outside Sales

Glass America - Melbourne, FL

Full-time - Mid Level

Melbourne, FL

Building Material and Garden Equipment and Supplies Dealers

About the position

The Account Manager position at Glass America involves managing outside sales activities and account management within the auto glass repair and replacement industry. The role focuses on building and maintaining customer relationships, achieving financial goals, and delivering exceptional customer service. The position is designed for individuals who are motivated, organized, and capable of working independently to drive sales and enhance customer satisfaction.

Responsibilities

• Utilize Glass America tools and software to create daily routes and target lists.
• Track account metrics to meet financial goals and operational objectives.
• Identify accounts for outside sales activities throughout the sales cycle.
• Establish long-lasting relationships to build and expand the book of business.
• Build a strong network of contacts for a steady stream of referrals.
• Immerse in the local community to promote safety and quality.
• Deliver world-class customer service every day.
• Partner with the local Operations Team to ensure a positive customer experience.

Requirements

• Minimum of 3 years successfully selling business services.
• Proven track record of exceeding financial objectives, metrics, and KPIs.
• Experience in account management, outside sales, and/or B2B sales.
• Knowledge of the auto glass, restoration, or insurance industry is a plus; sales professionals from HVAC, plumbing, and construction industries are encouraged to apply.
• Excellent organizational and time management skills.
• Problem solver capable of working independently.

Nice-to-haves

• Experience in the auto glass, restoration, or insurance industry.
• Sales professionals from HVAC, plumbing, and construction industries.

Benefits

• 401(k)
• Paid time off
• Paid holidays
• Life insurance
• Short term disability
• Bonus program plus annual performance incentives
• Personal marketing budget and promotional items