Account Manager / Outside Sales

Glass America - Grove City, OH

Full-time - Mid Level

Grove City, OH

Building Material and Garden Equipment and Supplies Dealers

About the position

At Glass America, we are committed to creating a culture that embodies our mission to WOW every customer and be the best in the auto glass industry. As an Account Manager based in Columbus, OH, you will play a crucial role in maintaining and expanding our customer base while ensuring that we deliver exceptional service. Since our inception in 1999, we have established ourselves as one of the nation's largest auto glass and windshield replacement and repair businesses, setting the standard for quality and safety on the road. In this position, you will be empowered to make decisions that impact your success and the success of your customers. You will receive a competitive salary along with a biweekly auto allowance, a bonus program, and annual performance incentives. Your benefits will start on your first day of work, including 401(k), paid time off, paid holidays, life insurance, and short-term disability. You will represent a respected industry leader and a preferred provider to insurance agents and companies, which will enhance your credibility and effectiveness in the field. Your role will involve utilizing Glass America’s tools and software to create daily routes and target lists, tracking account metrics to meet financial goals, and identifying accounts for your outside sales activities. Building long-lasting relationships and a strong network of contacts will be essential for generating referrals and expanding your book of business. You will also immerse yourself in the local community to promote our commitment to safety and quality, ensuring that you deliver world-class customer service every day. Partnering with your local Operations Team will be key to executing a positive customer experience and achieving operational objectives.

Responsibilities

• Utilize Glass America tools and software to create daily routes and target lists.
• Track account metrics to meet financial goals and operational objectives.
• Identify accounts for outside sales activities throughout the sales cycle.
• Establish long-lasting relationships to build, develop, and expand your book of business.
• Build a strong network of contacts to generate a steady stream of referrals.
• Immerse yourself in the local community to promote our commitment to safety and quality.
• Deliver world-class customer service every day.
• Partner with the local Operations Team to ensure a positive customer experience.

Requirements

• Minimum of 3 years successfully selling business services.
• Proven track record of exceeding financial objectives, metrics, and KPIs.
• Experience in account management, outside sales, and/or B2B sales.
• Knowledge of the auto glass, restoration, or insurance industry is a plus; sales professionals from HVAC, plumbing, and construction industries are encouraged to apply.
• Excellent organizational and time management skills.
• Problem solver who can work independently to WOW every customer.

Nice-to-haves

• Experience in the auto glass, restoration, or insurance industry.
• Sales professionals from HVAC, plumbing, and construction industries.

Benefits

• 401(k)
• Paid time off
• Paid holidays
• Life insurance
• Short-term disability
• Bonus program
• Annual performance incentives
• Personal marketing budget and promotional items.