Account Manager/Proactive Inside Sales

$50,000 - $60,000/Yr

Consolidated Electrical Distributors - Richmond, VA

Full-time - Entry Level

Richmond, VA

Merchant Wholesalers, Durable Goods

About the position

The Account Manager/Proactive Inside Sales role is designed for a driven individual who will manage multiple client accounts, ensuring customer satisfaction and providing sales support. This position involves both office work and on-site customer interactions, requiring a competitive spirit and a client-centric approach. The role emphasizes proactive account management, order processing, and client education on technology solutions, supported by a team of engineers and technicians.

Responsibilities

• Own multiple clients' books of business and ensure customer satisfaction.
• Provide sales support and process orders.
• Quote and consult on technology specifications.
• Assist clients in migrating and modernizing their operations.
• Drive client specifications and make site visits to understand their business needs.
• Answer phones, take walk-ins, and respond to client emails.
• Build and execute a strategic business plan.
• Support team growth and find innovative ways to service clients.

Requirements

• Previous customer service and/or administrative experience in retail, hospitality, or similar fields.
• Computer proficiency is required.
• Demonstrated ability to provide high-level customer service and manage multiple priorities.
• Strong multitasking and prioritizing abilities with a sense of urgency.
• Excellent written and verbal communication skills.
• Organizational skills and strong problem-solving abilities.
• Self-motivated and shows initiative.

Nice-to-haves

• Bachelor's degree or associate's degree in a relevant field or 2 years of industry experience.
• Mechanical or industry interests.

Benefits

• Medical, Dental, Vision Insurance for full-time positions
• Life Insurance
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• Health Savings Account (HSA) with matching
• Teledoc services
• Paid Pregnancy & New Parent Leave