Account Manager/Project Manager

$52,867 - $60,392/Yr

BNB Repairs - Clarence, NY

Full-time - Mid Level

Clarence, NY

Administrative and Support Services

About the position

We are seeking a dynamic and results-driven Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, driving sales growth, and ensuring customer satisfaction. This role requires strong communication skills, a solid understanding of sales processes, and the ability to analyze market trends. The Account Manager will play a crucial role in business development and maintaining long-term relationships with clients in the technology sales sector.

Responsibilities

• Manage a portfolio of client accounts, ensuring their needs are met and expectations exceeded.
• Develop and implement strategic account plans to drive sales growth and enhance customer satisfaction.
• Communicate effectively with clients to understand their requirements and provide tailored solutions.
• Utilize Salesforce to track account activity, manage leads, and report on sales performance.
• Analyze market trends and competitor activities to identify new business opportunities.
• Collaborate with cross-functional teams to deliver exceptional service and support to clients.
• Provide leadership within the team by mentoring junior staff and sharing best practices in account management.
• Conduct regular check-ins with clients to assess satisfaction levels and address any concerns promptly.

Requirements

• Proven experience in account management or sales, preferably in the technology sector.
• Strong communication skills with the ability to build rapport with clients at all levels.
• Proficiency in Salesforce or similar CRM software is highly desirable.
• Demonstrated ability in business development and analyzing market opportunities.
• Experience in technical sales is a plus, along with a solid understanding of technology products and services.
• Leadership qualities that inspire teamwork and drive results within the organization.
• A proactive approach to problem-solving and the ability to work independently as well as part of a team.

Nice-to-haves

• Experience in technical sales is a plus, along with a solid understanding of technology products and services.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training