Hatch Global Search - Kissimmee, FL

posted 5 days ago

Full-time - Mid Level
Kissimmee, FL

About the position

The Account Manager position at Hatch Global Search is a remote, commission-only role focused on new account development for a startup recruiting agency. The role emphasizes building and maintaining client relationships, ensuring customer satisfaction, and driving account growth through proactive outreach and collaboration with recruitment specialists.

Responsibilities

  • Cold calling to new accounts as part of account development for a startup recruiting agency.
  • Forecasting and monitoring account metrics for each client.
  • Communicating progress of quarterly, monthly, and yearly initiatives to stakeholders.
  • Preparing account reports as requested by clients or supervisors.
  • Collaborating with other teams and departments to meet client needs and create new opportunities.
  • Ensuring timely and accurate delivery to meet customer needs and aims.
  • Providing customer service to clients on all accounts.
  • Negotiating contracts in the best interests of clients and organizations.
  • Developing beneficial working relationships with all relevant stakeholders.

Requirements

  • Mid-level experience in account management or a related field.
  • Strong communication and negotiation skills.
  • Ability to work independently and manage multiple accounts simultaneously.
  • Experience in customer service and client relationship management.

Nice-to-haves

  • Experience in the recruiting industry or related fields.
  • Familiarity with account management software and tools.

Benefits

  • Opportunity for career development and movement in desired directions.
  • Training and development from experienced recruitment specialists.
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