Verizon Communications - Florence, KY
posted 2 months ago
Full-time - Entry Level
Remote - Florence, KY
Telecommunications
About the position
The Account Manager for Retail SMB at Verizon is responsible for introducing small and medium business customers to innovative 5G products and services tailored to their unique needs. This role involves engaging with customers both in retail settings and digitally, driving business results through effective sales strategies, and mentoring retail sales representatives. The position emphasizes solutions-based selling and aims to grow the customer base while servicing existing accounts.
Responsibilities
- Introduce small and medium business customers to 5G products and services.
- Drive small business results through the retail channel by mentoring Consumer Retail Sales Representatives.
- Grow the customer base by acquiring and retaining accounts in the small business segment.
- Utilize solutions-based selling techniques to address business problems for customers.
- Conduct outbound sales prospecting and customer visits.
- Service the needs of the existing customer base.
- Use sales enablement systems and tools to track, forecast, and manage the sales pipeline.
Requirements
- Experience in sales or customer service, preferably in a retail or business environment.
- Strong communication and interpersonal skills to engage with customers effectively.
- Ability to utilize sales enablement tools and CRM systems for managing sales activities.
Nice-to-haves
- Experience with 5G technology and its applications for small businesses.
- Familiarity with Verizon's products and services.
- Previous experience in a mentoring or leadership role.
Benefits
- Best in class medical, dental, and vision insurance.
- 401(k) plan with matching contributions up to 6%.
- Stock grants as part of Verizon's Stock Together award program.
- Sales recognition programs with travel and incentive rewards.
- Five weeks of paid time off including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents.
- Tuition assistance up to $8,000 per year.
- Industry certification opportunities through Verizon's Get Certified program.
- Discounts up to 50% on Verizon products and services.
