Account Manager (SMB)
Hover.to - New York, NY
posted 1 day ago
About the position
Hover is making the homeowner journey easy, transparent and fun. Starting with the home improvement industry, we're answering age-old questions like, "What is it going to look like?" and "What is it going to cost?", by helping homeowners and pros visualize what's possible with Artificial Intelligence (AI) and interactive 3D property models. Homeowners, contractors, and insurance professionals all use Hover to get fully measured, accurate, and interactive models of any property-in a matter of minutes, and with just a few snaps of a smartphone camera. Join a team that is rooted in challenging the status quo, persistence, and dedicated to serving our employees, customers, and communities. With key investors, including Google Ventures and Menlo Ventures and leading insurance carriers such as Travelers, State Farm, and Nationwide, Hover is committed to changing the world, one home at a time. At Hover, we believe there is strength in diversity and are fostering an inclusive and diverse culture by hiring qualified, talented people from a wide variety of backgrounds.
Responsibilities
- Own a book of Small Business accounts and renew existing customers.
- Upsell and cross-sell new products to existing customers.
- Articulate the vision of Hover with executives within Home Improvement Organizations.
- Manage a large number of customers and opportunities while maintaining high service levels.
- Lead by example by living company values and hitting targets.
Requirements
- 1+ years of experience in technology B2B sales, account management or business development.
- Proven track record of upselling and cross-selling solutions into an existing book of business and exceeding sales quotas.
- Experience with maintaining high customer retention through ongoing value-delivery and effective renewal negotiations.
- Passion for building strong relationships with customers to establish yourself as a trusted advisor.
- Multi-faceted sales approach including collaborative selling with other internal and external partners.
- Strong verbal and written communication skills, with the ability to present to senior managers and the C-suite.
- Ability to manage multiple opportunities simultaneously at various stages of the buying process.
- Experience with CRM software such as Salesforce.
- 25% travel required.
Benefits
- Competitive salary and meaningful equity in a fast-growing company.
- Comprehensive medical, dental, and vision coverage for you and dependents.
- Unlimited and flexible vacation policy.
- Generous paid parental and new child bonding leave.
- Mandatory Self-Care Days - A day set aside each month to allow employees to recharge.
- Recurring fitness classes, meditation/mindfulness tools, virtual therapy, and family planning assistance.
- Encouragement for continued education and coverage for management training, conferences, workshops, or certifications.
