Account Manager - State Farm Agent Team Member (Base Salary + Commission)

About the position

The Account Manager position at Ray Hamilton State Farm Agency involves building and nurturing customer relationships to promote various State Farm insurance products, including auto, home, and life insurance. The role emphasizes customer service, marketing, and the ability to educate clients on their insurance options, all while working within a supportive team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage risks, recover from the unexpected, and realize their dreams.
• Self-motivated and proactive in problem solving.
• Ability to work in a team environment.
• Ability to make presentations to potential customers.
• Experience in marketing.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Nice-to-haves

• Experience in customer service or sales roles.
• High school diploma or equivalent (preferred).
• Life & Health Insurance License (preferred).
• Property & Casualty License (preferred).

Benefits

• Group Life Insurance Benefits
• Salary plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within the office.