Account Manager / Territory Sales (Jewelry Wholesale)

$60,000 - $65,000/Yr

JobGiraffe - Chicago, IL

Full-time - Entry Level

Chicago, IL

51-100 employees

About the position

The Account Manager / Territory Sales position at JobGiraffe involves managing sales and account relationships within the jewelry wholesale industry. The role combines inside and outside sales responsibilities, focusing on building and maintaining customer relationships, providing product information, and ensuring customer satisfaction. The position offers a competitive salary with opportunities for bonuses and commissions based on performance.

Responsibilities

• Receive industry-specific training
• Perform a combination of Inside Sales, Outside Sales and Account Management functions
• Establish relationships with new and existing customers
• Communicate with customers by phone, email and through in-person consultation
• Arrange in-person and virtual meetings with clients
• Provide information on product pricing, details, availability and lead times
• Answer questions and address inquiries
• Make product suggestions as appropriate
• Process price quotes
• Negotiate and close sales
• Provide post sale support
• Enter and process orders
• Update customer account information
• Serve as an ongoing resource for accounts
• Troubleshoot issues and complaints as they arise
• Escalate complex issues as necessary
• Perform other duties as assigned

Requirements

• At least 2 years of Sales and/or Business Development experience
• Strong communication and phone skills

Nice-to-haves

• An Associate's or Bachelor's Degree
• Jewelry Industry or Diamond Industry experience
• Jewelry and/or Diamond Wholesale experience

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance