Account Manager (US Markets)

Bitdeer Technologies Group • Massillon, OH

394d

About The Position

The Account Manager for US Markets at Bitdeer Technologies Group is responsible for overseeing client relationships within the cryptocurrency mining sector. This role focuses on ensuring customer satisfaction, retention, and growth by managing key accounts, onboarding new clients, and providing strategic insights based on market trends. The position requires a blend of account management, sales development, and project coordination to maximize business opportunities and enhance client experiences.

Requirements

• Significant experience in account management, ideally within the cryptocurrency or blockchain sector.
• Familiarity with mining operations is a strong plus.
• Bachelor's degree in Business, Finance, or related field.
• Excellent communication and negotiation skills.
• Data analysis capabilities and proficiency with CRM tools.
• Basic knowledge of blockchain technology and crypto mining processes.
• Strong problem-solving abilities.
• Ability to work in a fast-paced, evolving industry.

Nice To Haves

• Experience in sales and business development within the tech industry.
• Advanced knowledge of cryptocurrency markets and trends.

Responsibilities

• Build and maintain strong relationships with clients including institutions, mining companies, and individuals.
• Identify opportunities for new business within existing accounts and onboard new clients.
• Oversee mining operations projects, coordinating with technical teams to meet customer requirements.
• Monitor client account performance, prepare detailed reports, and present insights to stakeholders.
• Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice.
• Address client concerns promptly, implementing improvements to enhance satisfaction and retention rates.

Benefits

• Attractive welfare benefits and developmental opportunities such as training and mentoring.
• A culture that values authenticity and diversity of thoughts and backgrounds.
• An inclusive and respectable environment with open workspaces and an exciting start-up spirit.
• Opportunities for personal accountability, autonomy, and fast growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree