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Freedom Graphic System - Milton, WI
posted 2 months ago
Full-time - Mid Level
Milton, WI
About the position
The Account Manager at Freedom is a crucial role responsible for ensuring that clients' visions are realized through effective project management. This position serves as the primary contact for assigned clients, coordinating various project components and collaborating with internal teams to ensure smooth operations. The role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Responsibilities
- Serve as the primary contact for assigned clients.
- Coordinate all project components to ensure smooth execution.
- Work closely with sales, estimating, scheduling, and production teams.
- Manage customer expectations and deliver results.
- Build rapport with customers and maintain strong relationships.
- Create job instructions and oversee project details.
Requirements
- College degree preferred.
- Minimum 3 years of experience in a customer service/account manager role in a non-call center environment.
- Experience creating job instructions.
- Proficiency in Word and Outlook, with intermediate to advanced skills in Excel and PDF Writable software.
- Experience in direct mail or the printing industry is highly preferred.
Nice-to-haves
- Experience in project management.
- Familiarity with direct mail marketing strategies.
