Account Manager

AVI-SPL - Durham, NC

Full-time - Mid Level

Durham, NC

Telecommunications

About the position

The Account Manager at AVI-SPL is responsible for generating sales of Audio Visual systems by developing and maintaining client relationships, expanding the company's client base, and executing sales strategies. This role involves a consultative sales approach to understand customer needs, preparing accurate price quotations, and ensuring a smooth transition from sale to installation. The Account Manager will also participate in training and professional development activities to enhance their skills and contribute to the company's growth.

Responsibilities

• Generate sales for Audio Visual systems through developing and maintaining client relationships.
• Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management.
• Analyze cross-selling and up-selling opportunities to ensure thorough presentation of all company products and services.
• Exhibit a consultative sales approach to determine a customer's visual collaboration needs.
• Develop price quotations and bid responses that are complete, accurate, and profitable.
• Prepare contracts and pricing strategies for target accounts and submit all required documentation.
• Work with the installation team to ensure a smooth transition from sale to installation.
• Develop and execute quarterly sales plans to expand existing client base and generate new business to meet established quota.
• Attend and participate in weekly office sales meetings.
• Meet or exceed aggressive monthly GP quota.
• Design and implement focused prospecting tools such as webinars, seminars, and email campaigns to increase sales.
• Establish professional relationships with manufacturer sales and sales engineering personnel.
• Actively use internal databases to complete client contact information, provide detailed notes, and track pending activities.
• Follow up on leads within 24 hours of client inquiry.
• Represent the company at technological briefings and trade shows as assigned.
• Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month.

Requirements

• Ability to understand, present, and demonstrate visual collaboration products and services to end user customers.
• Ability to balance multiple tasks with changing priorities.
• Ability to work and think independently while meeting deadlines.
• Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion.
• Excellent attention to detail and organizational skills.
• Clear and professional communication skills (written and oral) both internally and externally.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Effective communication and interaction with employees, clients, and colleagues.

Nice-to-haves

• A four-year degree is preferred.
• At least 5-7 years' experience of direct selling in the AV/VTC area is preferred.

Benefits

• Medical benefits, including vision and dental
• Paid holidays, sick days, and personal days
• Enjoyable and dynamic company culture
• Training and professional development opportunities