Account Manager

$95,000 - $140,000/Yr

Mitsubishi - Boston, MA

Full-time

Remote - Boston, MA

Transportation Equipment Manufacturing

About the position

The Account Manager for Technical and Scientific Products at Gelest Inc. is responsible for selling and providing guidance on products needed by customers in the specialty chemistry markets. This role focuses on developing and maintaining strong relationships with clients, ensuring their needs are met effectively and efficiently. The Account Manager acts as a liaison between the company and its customers, prioritizing customer satisfaction and addressing inquiries regarding products and their applications.

Responsibilities

• Develop and maintain relationships with potential and existing clients in the technical and scientific commercial industry.
• Ensure that clients receive services within their budget and that meet their needs.
• Identify and locate new clients through networking, cold calls, and other methods.
• Apply knowledge of the field and product features to match products to clients' needs.
• Address inquiries from clients regarding products, their uses, and the industry.
• Provide information, quotes, credit terms, and bid specifications to clients.
• Collaborate with the internal team to ensure accurate and efficient order processing and product distribution.
• Participate in regular meetings with the team to discuss progress and identify areas for improvement.
• Prepare and report results, account status, and leads to the manager periodically.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Business, Chemistry, Chemical Engineering, or related field required; MBA preferred for advancement.
• 3-5+ years of professional experience in sales or external commercial/customer-facing roles.
• 3-5 years of prior experience in technical roles.
• Relevant experience in the specialty chemical industry is preferred.
• Proficiency with Microsoft Office Suite and ERP software; experience with ERP is preferred.

Nice-to-haves

• Experience in the specialty chemical industry is preferred.

Benefits

• Benefits begin on DAY 1!
• Employee Assistance Programs
• Curated Self-Paced Learning & Development Programs for all Employees