Account Manager

$50,000 - $75,000/Yr

Bell Cabinetry & Design - Cumming, GA

Full-time - Mid Level

Cumming, GA

Furniture and Related Product Manufacturing

About the position

The Studio Account Manager at Bell Cabinetry & Design is responsible for overseeing cabinetry sales, design, and installation for large residential builder accounts. This role requires collaboration with builders, designers, and internal teams to ensure projects are executed accurately and timely while providing exceptional customer service.

Responsibilities

• Create functional and aesthetically pleasing cabinet design templates based on builder floorplans.
• Create quotes based upon cabinet designs and ensure specifications are met.
• Confirm site layouts with the Install Manager.
• Confirm CAD drawings and facilitate the transition of jobs into production.
• Create job folders and organize all necessary documentation in the company's database.
• Verify that all project specifications are correctly documented in the Online Management system.
• Prepare and initiate the sales order process with the accounting team.
• Manage the life cycle of projects including Purchase Orders, layout, installation, and final punch.
• Coordinate with builders, site supervisors, and subcontractors to schedule site measures, installation dates, and quality checks.
• Review quality control inspections following installation, addressing any service issues and confirming final completion.
• Provide high-end customer service, working closely with builders, clients, and interior designers from the sales process through project completion.
• Maintain regular communication with clients, offering updates on project progress and managing expectations.

Requirements

• Minimum of 5+ years of kitchen and bath cabinetry experience, with proficiency in cabinetry design.
• Experience in project/account management, specifically within the residential construction industry.
• Proficiency with Microsoft Office and project management tools (e.g., SupplyPro, Buildertrend).
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
• Excellent communication and interpersonal skills, capable of working with high-end clientele.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Paid training
• Vision insurance