Account Manager

About the position

The Account Manager position at Applied Industrial Technologies involves outside sales responsibilities, focusing on building and maintaining customer relationships in an existing territory. The role emphasizes creative problem-solving and results-oriented sales strategies to meet customer needs and achieve sales goals. The company promotes a friendly and competitive culture, encouraging individual contributions and career advancement.

Responsibilities

• Achieve sales and profit goals by developing and retaining existing customers and opening new business.
• Conduct sales and service activities, develop strong ongoing relationships, identify product applications, and introduce new products and services.
• Prepare quotations and proposals, follow up, negotiate terms, and close transactions.
• Organize and conduct training sessions for customers.
• Survey market and competitive conditions.
• Complete reports regarding itineraries, expenses, sales calls, leads, and other related matters.
• Monitor customer complaints, follow up on outstanding orders, and make emergency calls, night calls, and deliveries as required.

Requirements

• 1+ year outside sales experience OR 2+ years customer service/inside sales experience in industrial distribution OR maintenance/tool crib experience.
• Ability to develop new business and build repeat customer relationships.
• Mechanical aptitude, self-starter with a strong desire to succeed, and a sense of humor.
• High school diploma or equivalent.
• Valid driver's license and satisfactory driving record (MVR).

Benefits

• 401K with company match
• Insurance
• Company vehicle
• Time off
• Employee assistance
• Tuition reimbursement